If you're not receiving emails from ProjectBoard, this can prevent you from staying updated on important information regarding Ohio Academy of Science (OAS) programs, such as event deadlines, project updates, and submission statuses. To ensure you receive all necessary communications, please follow these steps:

1. Use a Non-School Email Address

Many school email systems block outside emails, including those from ProjectBoard. To avoid missing important updates:

• We strongly recommend using a personal or parent's email address instead of a school-provided email address when registering on ProjectBoard.
• This will help ensure that you receive critical emails regarding OAS deadlines, project submissions, and other important program information.

2. Verify notification settings in profile

3. Check Your Spam or Junk Folder

Sometimes, emails can be filtered into your spam or junk folder. Be sure to check these folders regularly for any ProjectBoard communications.

4. Add ProjectBoard to Your Safe Sender List

To further prevent emails from being blocked or redirected to your spam folder, add ProjectBoard’s email addresses (e.g., support@projectboard.world) to your email account's "Safe Sender" or "Allow List."

5. Verify Your Email Address

Double-check that the email address you provided to ProjectBoard is correct. If it’s incorrect, you may not receive any communications.

6. Update Your Email Address on ProjectBoard

If you’ve already registered with a school email, you can update your email address by following this guide.

Still Not Receiving Emails?

If you have followed these steps and still aren't receiving emails, please reach out to us at oas@projectboard.zohodesk.com for further assistance.

It’s essential to stay connected and informed to fully participate in Ohio Academy of Science events and programs. We’re here to help ensure you don’t miss out on any important communications!